Frequently Asked Questions
Q: How do I get my utilities hooked up?
Q: Where do I pay my utility bills?
A: Electric: You may pay by mail or in person at one of the following Progress Energy paystations:
Water & Sewer: Payments are accepted at the City of Dunn Public Utilities, located within the Finance Department at the Dunn Municipal Building at 401 E. Broad St. Office number is 230-3510.
Natural Gas: You may pay by mail or in person at one of the following Piedmont Natural Gas paystations:
- Carlie C's IGA at 607 E Cumberland St. in Dunn
- Carlie C's IGA located in Coats Village Square in Coats
Cable Television: You may pay by mail or in person at your cable service provider.
- Cash-A-Check Plus at 802B W Broad St. in Dunn - (910) 891-2274
- Carlie C's IGA at 607 E Cumberland St. in Dunn - (910) 892-2346
- Carlie C's IGA at 1203 N. Ellis Ave. in Dunn - (910) 892-0250
Telephone: You may pay by mail to P.O. Box 96028, Charlotte, NC 28296.
- Time-Warner Cablevision at 802A W. Broad St. in Dunn
- Charter Communications at 301 E Cornelius Harnett Blvd, Lillington
Q: How do I sign up for garbage pick-up?
A: The City of Dunn, through a private contractor, provides once a week residential curbside collection of roll-out containers.
Q: Where do I take recyclable materials?
A: All recyclable materials should be taken to the Harnett County Landfill if not placed in blue bins provided to residential customers.
Q: Where do I obtain vehicle license plates and titles?
A: The N.C. License Plate Agency is located at 126 N. Clinton Ave. in Dunn; 892-6324. Office hours are Monday through Friday, 9 a.m. to 5 p.m.
Q: Where can I obtain or renew my driver's license
A: The N.C. Driver's License Division office is located at 125 W. Jackson Blvd. in Erwin; 892-1456. Office hours are Monday through Friday, 8 a.m. to 5 p.m.
Q: Where can I register to vote?
A: You may obtain a mail-in voter registration form locally from the Dunn Public Library, the Dunn Municipal building, City Administration Office at 401 E. Broad St., and the Employment Security Commission. Mail-in voter registration forms may also be obtained at other town halls and county libraries in Harnett County. Residents may also register at the Harnett County Board of Elections located at 19 E. Front St. in Lillington. For more information about voter registration, call (910) 893-7553.
In order to vote in all City elections, you must reside within the City Limits of Dunn at least 30 days prior to any election.
Q: Where do I get a building permit?
A: City residents may obtain building permits through the Building Inspector's Office located at 102 N. Powell Avenue. Questions may be directed to Steven King at 230-3505.
Q: How and where do I list my property taxes?
A: All property except for licensed motor vehicles must be listed with the Harnett County Tax Office during January of each year. This property includes dogs, boats, houses, motor vehicles that are not licensed, airplanes, etc. Listing forms are not automatically mailed out for personal property unless you have listed with Harnett County the previous year. The Harnett County Tax Office is located in the Harnett County Courthouse at 305 W. Cornelius Harnett Blvd., Suite 101, in Lillington. The phone number is 910-893-7520.
What is the process for a business or non-profit to obtain permission for a city street to be temporarily blocked for a special event?
A: A detailed letter (describe the event, location on street with date and times) requesting the closure must be submitted to the Mayor and City Council for the regular scheduled Council meeting prior to the event. To guarantee the request is received on time, it is required that the request be received 30 days prior to the Council meeting. Deliver to the Administration office at 401 E Broad St, Dunn or Mail to City of Dunn Mayor and Council, PO Box 1065, Dunn NC 28335. For additional information, contact the City Clerk at 910-230-3500.
Q: Where is the Chamber of Commerce located?
A: The Dunn Area Chamber of Commerce is located on 209 W. Divine St. inside the General William C. Lee Airborne Museum. The Executive Director is Tammy Williams and she can be reached at 892-4113. Maps are available at the Chamber office for a nominal fee.
Q: How do I contact the Better Business Bureau?
A: The nearest Better Business Bureau is located in Raleigh.
BBB of Eastern North Carolina, Inc.
5540 Munford Road, Suite 130
Raleigh, NC 27612 -2621
Q: Where do I get a marriage license?
A: Marriage licenses are issued by the Register of Deeds-Vital Records Office located at 305 W. Cornelius Harnett Blvd., Suite 200 in Lillington, in the Harnett County Courthouse. The phone number is 910-893-7542.
Q: Where can I get copies of a birth certificate?
A: If you are a native of Harnett County, you can get a certified copy of your birth certificate at the Register of Deeds-Vital Records Office located at 305 W. Cornelius Harnett Blvd., Suite 200 in Lillington inside the Harnett County Courthouse. The phone number is 893-7542. For a birth certificate, you must provide identification, date of birth, mother's maiden name and father's name.
Q: Where do I get a library card and what do I need?
A: You can obtain a library card at the Dunn Library located at 110 E. Divine St. You will need to have a document with you that shows your current home address and your social security number. There is no fee to obtain a library card and it can be used at any library within Harnett County.
Q: Where do I get a Social Security card?
A: Social Security cards can be obtained through the mail or in person. If you are 18 or older when you apply for your first card, you must apply in person.
To get a card by mail, call toll free (800) 772-1213 and request that an application be mailed to
Q: Where is the Employment Security Commission?
A: The local Employment Security Commission office is at 101 Hunt Valley Drive. The office has job listings for the county and state and is the place to file for unemployment benefits. The phone number is 891-2915.
Q: Where do I apply for welfare and food stamps?
A: You may apply for these services at the Department of Social Services at the government complex located at 311 Cornelius Harnett Blvd. in Lillington, weekdays 8 a.m. to 5 p.m. The phone number is 910-893-7500.